About us
Built to fix drains without digging up London
Drainage London 247 exists because too many drainage jobs still start with a spade. We built the company around the no-dig alternative — CCTV survey to see the defect, then relining, jetting or root cutting to fix it, excavation only when the pipe genuinely leaves no other option.
What we do in London
We fix London drains without defaulting to a dig — CCTV survey to see the defect, then CIPP relining, high-pressure jetting or root cutting to fix it from the inside wherever the pipe allows.
Around that core sit the jobs a no-dig approach doesn't reach on its own: manhole repair, soakaway installation and full excavation repair for pipes that are genuinely beyond relining.
We cover all 33 London boroughs. Not as a slogan — the borough pages describe how each area's housing stock actually fails, because knowing that before we arrive is part of the job.
What we promise
- Fixed price agreed before we travel
- CCTV survey before any relining or repair decision
- No-dig options explained before excavation is quoted
- Clean, tidy work with photographic and video records
- Straight answers, including “this one does need to be dug”
- Out-of-hours pricing stated as an exact figure
How we work
Survey before you dig
Every relining or root-cutting job starts with a CCTV pass so we know the exact defect, its position and its condition before anyone decides how to fix it.
No-dig first, always considered
CIPP relining, patch repair and root cutting handle the large majority of collapsed, cracked or root-affected drains without lifting a single paving slab.
Excavation as the last resort, not the default
When a pipe is genuinely beyond relining — full collapse, wrong fall, wrong material — we say so and quote the dig honestly, rather than defaulting to it because it is simpler to sell.
Paperwork that earns its keep
Every survey can produce a CCTV report with footage, distances and defect codes — useful for your own records, a managing agent, or an insurer.
On every van
The kit that keeps digging to a minimum
CCTV drain survey
A push-rod or crawler camera maps the defect before any repair method is chosen — the diagnosis that makes no-dig repair possible.
No-dig relining
A resin liner cured in place restores a cracked or displaced pipe from the inside, without lifting the ground above it.
Root cutting
A mechanical cutter clears root ingress and restores flow without removing the section of pipe the roots have grown into.
Manhole repair
Chamber and cover repairs handled in place wherever the structure allows, rather than defaulting to a full rebuild.
From CCTV camera to cured liner
01
Tell us the symptoms
Postcode, property type, how the drain is behaving. We use that to pick the right kit and quote a fixed fee for the visit.
02
Agree the fee before travel
No surprise call-out multipliers announced on the doorstep. Out-of-hours bands are stated when you book.
03
CCTV survey on site
We run the camera first. You see what we see — the defect, its position, and the no-dig options it leaves open.
04
Reline, repair or hand over
You get a clear diagnosis, a no-dig repair if the pipe allows it, and a separate excavation quote only if that is genuinely the only fix.
About DL247 — FAQs
Do you only do no-dig repairs?
No — no-dig is what we lead with because most cracked, displaced or root-affected drains qualify for it. When a pipe has fully collapsed or was laid with the wrong fall, we say so and quote an excavation repair instead of forcing a liner where it will not hold.
Do you cover all of London?
Yes — all 33 Greater London boroughs. See our areas hub for local pages, or contact Drainage London 247 with your postcode for an arrival window and fixed price.
How long does relining actually take?
A single-section CIPP liner is typically cured within a few hours on site, though total time on site depends on pipe length, access and how many sections need lining. We give a specific estimate after the CCTV survey, not before.
Can a CCTV survey help with an insurance or purchase question?
Yes. A recorded survey with footage and defect codes gives a managing agent, surveyor or insurer something concrete to work from, rather than a verbal description.
How do you price jobs?
Every visit is a fixed price for the job type, agreed before we travel. See the pricing page for the current structure. Any excavation work is quoted separately once the CCTV survey confirms it is needed.
See what no-dig can fix before you commit to a dig
A CCTV survey costs a fixed, agreed fee and tells you honestly whether your drain qualifies for relining — before anyone reaches for a spade.